Thank you for Contacting 24 Hour Glass
We appreciate you taking the time to reach out to us. Your enquiry is important to us, and we are eager to assist you with your needs. Our team is currently reviewing your submission, and we will get back to you shortly.
Have a home or business glass emergency? Call 074 784 8215 for 24/7 emergency service.
About 24 Hour Glass
Established in 2008 together with our Parent Company – Pinnacle Aluminium and Glass, we offer complete glass repair, replacement and services to the residential and commercial markets throughout Durban as well as Gauteng and other Provinces in South Africa.
Our Code of Values
24 Hour Glass is now one of the Leading Glass Providers in South Africa. Each Our Code of Values to do business by, which not only outlines how we work in a professional environment, but also how we live our daily lives.
We live our Code of Values by…
Respect
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding in a timely fashion.
- Speaking calmly, and respectfully, without profanity or sarcasm.
- Acknowledging everyone as right from their own perspective.
Integrity
- Making only agreements we are willing, able and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- Looking to the system for correction and proposing all possible solutions if something is not working.
- Operating in a responsible manner: “above the line.”
- Communicating honestly and with purpose.
- Asking clarifying questions if we disagree or do not understand.
- Never saying anything about anyone that we would not say to him or her.
Customer Focus
- Continuously striving to maximize internal and external customer loyalty.
- Making our best effort to understand and appreciate the customer’s needs in every situation.
…and Having fun in the process!
